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Frequently Asked Questions

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Level Up is a no-nonsense job accelerator. We don’t do pep talks — we fix the gaps that keep good candidates invisible. From CV to LinkedIn, networking to salary negotiation, we guide you through the entire job search process. You’ll get structure, strategy, and feedback from people who’ve actually done the hiring.

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For jobseekers who are willing to commit and partner with us to get results. That means showing up, doing the work, and being open to honest feedback. If you’re stuck, ghosted, rejected, or just tired of guessing — we’re here for that.

We’ve worked with fresh grads, career switchers, laid-off execs, and returners. But only the ones ready to move and ready to invest for a change. 

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People looking for magic bullets.
People who want others to do the work.
People who can’t handle honest feedback.
If you’re not ready to be coached, this will feel confronting — and it’s not for you.

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No. If you want guarantees, play the lottery. What we do guarantee: you’ll stop guessing. You’ll get better tools, clearer direction, and brutally honest feedback most jobseekers never hear. If you do the work under our guidance, you’ll walk away one step closer to landing the role you actually want — not the one you’ve been settling for.

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1-on-1 coaching is deep and tailored — we zero in on your situation and fix what’s holding you back.

Micro coaching is short, sharp, and focused on one thing (your CV, pitch, LinkedIn, etc). No warm-up. We dive straight in.

Bite-sized webinars are for when you want quick, practical insights without booking a session. They’re live or on-demand, under 60 minutes, and designed to help you course-correct fast.

Pick what fits.

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No. We only want people who are serious about doing the work. If you’re unsure, don’t book.

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Yes. We’ve coached VPs, Directors, and Heads of across APAC, North Asia, and the Middle East. But again, no coddling. If you’re coachable, we’re in.

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Yes — especially those who don’t want to end up in a dead-end role straight out of school. But same deal: show up prepared. We’re not here to do all the work for you. Neither we’re not your cheerleader. We’re your closer.

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Every jobseeker comes with a different story — different challenges, priorities, thresholds, and stages in life. What works for one person won’t always work for another.

Everything we build is based on context — yours. That means it’s not meant to be copied, reused, or handed off. If we see content being shared or repurposed without permission, access will be revoked. We take that seriously. If you’re not ready to own your journey, this isn’t for you.

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Unfortunately, coaching packages are designed to be used within a specific time frame. Pausing or extending beyond the agreed timeline is not guaranteed and subject to approval on a case-by-case basis.

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We require a minimum of 48 hours’ notice to reschedule any 1-on-1 session. Missed sessions or no-shows are considered forfeited and non-refundable.

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Coaching sessions and packages are non-transferable. They are personalized and designed based on your career goals and profile.

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Level Up offers career coaching and training based on experience and best practices, but we do not offer legal, psychological, or financial advice. Please consult a licensed professional for those services.

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No. Our programs are designed to equip you with proven tools, tricks, strategies, and confidence to drive your own job search — not to act as a job placement service. We don’t guarantee interviews or offers, because results depend on your effort, execution, market timing, and employer decisions.

Level Up exists to make you less dependent on recruiters and to do it well independently, know how hiring works – not more. You’ll learn how to navigate the job market strategically, build direct employer relationships, and stand out — skills that stay with you well beyond any single job application.

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